Customer services

Our officers

  • Our customer services officers are well trained, experienced and friendly; we understand your customer is anxious about their order. Hence our officer will handle all inquiries professionally. Our customer services office operates 18 hours a day. Hence they can handle all customer inquiries from almost all time zone.

Our infrastructure

  • We know your customer will like real-time information on their order. Our system is integrated with our logistics carrier system, our warehouse computer and our company VoIP system, hence it will provide real-time information on their parcels.